Privacy Policy
Who We Are and Scope
Last updated: 12 August 2026
Top Experts (“Top Experts”, “we”, “us” or “our”) provides Oracle consulting services and the Raduga configuration and release management product. This Privacy Policy explains how we collect, use, store and share personal data when you visit www.topexperts.co.il, contact us, request a demonstration or trial, download materials, subscribe to updates, apply for a position, or submit information through a LinkedIn Lead Gen Form.
The data controller is Top Experts, Dam HaMacbim St 38, Modi'in Maccabim-Re'ut 7178604, Israel. Privacy enquiries and requests may be sent to contact@topexperts.co.il.
Information We Collect and How We Use It
We may collect the following categories of personal data:
• Identification and business contact information, including your first and last name, work email address, telephone number if provided, job title, company, country, and LinkedIn profile information that you choose to submit.
• Enquiry and business information, including requests for a demonstration, trial, download, pricing, consulting or support; messages, meeting details, correspondence, and information about your Oracle environment that you choose to provide.
• Website and technical information, including IP address, browser and device type, pages visited, referring website, approximate location, and information collected through cookies or analytics technologies.
• Recruitment information, including a CV, employment history, qualifications and other information submitted when applying for a position.
We collect information directly from you, through our website forms, email or telephone communications, LinkedIn Lead Gen Forms, and through website technologies and service providers.
We use personal data to:
• Respond to enquiries, arrange demonstrations, provide requested materials, trials or pricing, and take steps before entering into a contract.
• Deliver and administer our services, support, software licences and customer relationships.
• Operate, secure, analyse and improve our website, services and Raduga product.
• Maintain business records, prevent misuse and comply with legal obligations.
• Send relevant product, service or event updates where you have consented or where applicable law otherwise permits us to do so. You may unsubscribe from marketing communications at any time.
Depending on the circumstances, our lawful bases may include your consent, taking steps at your request before entering into a contract, performance of a contract, compliance with a legal obligation, and our legitimate interests in operating, securing and developing our business and responding to business enquiries.
Sharing, Retention, Security and Your Rights
SHARING OF PERSONAL DATA
We do not sell or rent your personal data. We may share personal data only when reasonably necessary with:
• Service providers that support our website, email, cloud storage, customer management, analytics, advertising, LinkedIn Lead Gen Forms, IT and information security, including Wix and LinkedIn.
• Professional advisers, contractors and business partners that assist us in providing our services, subject to appropriate confidentiality and data-protection obligations.
• Courts, regulators, law-enforcement bodies or other parties where disclosure is required by law or is necessary to protect our rights, users, systems or business.
• A potential purchaser, investor or successor in connection with a merger, reorganisation, financing or sale of all or part of our business, subject to appropriate safeguards.
COOKIES AND SIMILAR TECHNOLOGIES
Our website may use essential cookies that are required for it to operate, as well as analytics or marketing technologies where permitted and, where required, according to your consent or cookie preferences. You may manage cookies through the website’s cookie controls or your browser settings. Disabling certain cookies may affect website functionality.
INTERNATIONAL DATA TRANSFERS
Top Experts operates from Israel. Personal data may therefore be processed in Israel and in other countries in which our service providers operate. Where personal data is transferred outside the United Kingdom or European Economic Area, we use an applicable adequacy decision, approved contractual safeguards or another lawful transfer mechanism where required.
RETENTION
We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy:
• Enquiry, demonstration and sales-lead information is generally retained for up to 24 months after the last meaningful interaction, unless a customer or business relationship continues or a longer period is required for legal purposes.
• Marketing contact information is retained until you unsubscribe, withdraw consent, object to marketing, or the information is no longer required.
• Recruitment information is generally retained for up to 12 months after the recruitment process ends, unless you agree to a longer period.
• Customer, contractual, licensing, support, transaction and financial records may be retained for the duration of the relationship and generally for up to seven years afterwards where required for legal, tax, accounting or claims purposes.
We may retain limited information for longer where required by law, to establish or defend legal claims, prevent fraud, or honour an opt-out request.
SECURITY
We use reasonable organisational and technical measures designed to protect personal data against unauthorised access, loss, alteration, disclosure or misuse. However, no internet transmission or storage system can be guaranteed to be completely secure.
YOUR RIGHTS
Depending on the law that applies to you, you may have the right to request access to your personal data; correct inaccurate information; request deletion or restriction; receive certain data in a portable format; object to processing based on legitimate interests; and withdraw consent where processing is based on consent.
YOUR RIGHT TO OBJECT TO DIRECT MARKETING
You may object to our use of your personal data for direct marketing at any time. You may use the unsubscribe option in a marketing message or email contact@topexperts.co.il. We will stop using your information for direct marketing, while retaining only the limited information needed to respect your request.
To exercise any privacy right, contact contact@topexperts.co.il. We may need to verify your identity before completing a request. You may also lodge a complaint with the data-protection authority in your country, including the UK Information Commissioner’s Office if you are in the United Kingdom or the Irish Data Protection Commission if you are in Ireland.
CHILDREN
Our website, services and Raduga product are intended for businesses and professionals and are not directed at children. We do not knowingly collect personal data from children.
CHANGES TO THIS POLICY
We may update this Privacy Policy when our practices, services or legal obligations change. The updated version will be published on this page with a revised “Last updated” date.